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004 // Social Media Management

Stop Posting.
Start Performing.

Posting for the sake of posting is a waste of your time. From Wrexham, North Wales, we build social media strategies that connect with real people, build genuine communities and convert followers into paying customers.

4.9B
Social Media Users
2.5hrs
Daily Average Usage
78%
Discover via Social

Trusted by brands that mean business

The Reality

Your Audience is Already Scrolling.

Our social media management Wrexham clients know their customers spend hours every day on social media. They are discovering brands, reading reviews, watching content and making buying decisions without ever visiting a website first.

If your brand is not showing up consistently with content that resonates, you are handing those customers to competitors who are. Social media is not optional anymore. It is the front door to your business.

We do not just manage your accounts. We build a content engine that reflects your brand, speaks your audience's language and drives measurable business results. Every post has a purpose. Every campaign has a goal.

Where We Work

Platform Expertise.

INSTAGRAM
Visual storytelling, Reels, Stories and carousel content that builds brand awareness and drives engagement with your target audience.
Visual / Community
FACEBOOK
Community management, targeted advertising, event promotion and content strategy for the world's largest social network.
Community / Ads
LINKEDIN
Professional thought leadership, B2B content, company page management and employee advocacy programmes that build authority.
B2B / Authority
TIKTOK
Short form video content, trend leveraging and authentic storytelling that reaches younger demographics at scale.
Video / Reach
X / TWITTER
Real time engagement, brand voice development, industry conversations and customer service that builds trust and loyalty.
Real Time / Voice
YOUTUBE
Long form video strategy, channel management, thumbnail design and SEO optimised content that builds lasting authority.
Video / SEO
What We Create

Content That Converts.

01
BRAND STORYTELLING

Behind the scenes content, team spotlights and brand narrative that humanises your business and creates emotional connection with your audience.

02
EDUCATIONAL CONTENT

Tips, tutorials, industry insights and how to content that positions your brand as the go to authority in your space and builds trust before the sale.

03
SOCIAL PROOF

Client testimonials, case studies, results and user generated content that validates your offer and removes buying objections.

04
PROMOTIONAL CONTENT

Product launches, offers, events and direct response content designed to drive specific actions and measurable conversions.

05
COMMUNITY ENGAGEMENT

Polls, questions, interactive stories and conversation starters that boost algorithm performance and build a loyal, engaged following.

What You Get

Social Media Management — What's Included.

Content Strategy and Planning

A monthly content calendar built around your brand voice, audience behaviour and commercial goals. Every post has a purpose before it is created.
Strategy / Calendar

Graphic Design and Creative

On-brand static graphics, carousel posts, Story templates and visual assets created by our design team. No stock imagery. No generic templates.
Design / Visual

Short Form Video Production

Reels, TikToks and Shorts scripted and edited to platform specification. Built to stop the scroll, not just to fill a feed.
Video / Reels

Caption and Copywriting

Every caption written with intent. Platform-appropriate copy in your brand voice, with clear calls to action and algorithm-aware structure.
Copy / Tone

Community Management

Daily monitoring of comments, messages and mentions with genuine responses in your brand voice. We protect your reputation and build your audience.
Engagement / Response

Hashtag and Algorithm Research

Ongoing research into trending hashtags, platform algorithm changes and audience behaviour. Your content stays discoverable as platforms evolve.
Research / Reach

Competitor Monitoring

Regular analysis of what your competitors are doing across social channels. We identify gaps, opportunities and content angles they are missing.
Insight / Intelligence

Monthly Performance Reporting

Clear monthly reports showing reach, engagement, follower growth and top-performing content. No vanity metrics. Honest data you can act on.
Analytics / Reporting
How It Works

The Process.

01
AUDIT

We review your current social presence, audience demographics, competitor activity and content performance to identify gaps and opportunities.

02
STRATEGY

Platform selection, content pillars, posting schedule, tone of voice and KPIs. A complete roadmap tailored to your business goals.

03
CREATE

Professional content creation including copywriting, graphic design, video editing and photography direction. All on brand, all on message.

04
PUBLISH

Scheduled posting at optimal times, hashtag strategy, community management and real time engagement with your growing audience.

05
REPORT

Monthly analytics covering reach, engagement, follower growth, click throughs and conversions. Data drives every decision we make.

Investment

Social Media Management Wrexham — Packages.

STARTER
£495
Per Month
  • 1 platform managed
  • 12 posts per month
  • Content calendar
  • Basic graphic design
  • Hashtag research
  • Monthly performance report
GET STARTED
SCALE
£1,795
Per Month
  • 3+ platforms managed
  • 30+ posts per month
  • Full content strategy
  • Video production
  • Paid social ad management
  • Influencer outreach
  • Community management
  • Weekly reporting and calls
GET STARTED
What Our Clients Say

Real Results. Real Words.

“UNKNWN transformed our ideas into a powerful brand and high performing website that truly represents Elevate Accountancy. They went beyond design, delivering SEO that keeps us ranking locally and generating leads every day. Their work has been instrumental in our growth from £0 to £600k in two years. Strategic, creative and committed to results, UNKNWN are the go to experts for businesses serious about scaling.”
LIAM WILSON FCCA
Elevate Accountancy
“We used Craig and the team in Wrexham for design, branding and website work and they were fantastic from start to finish. The quality of the work was excellent, everything was perfect and exactly what we needed. The team were professional, easy to deal with, knowledgeable and delivered everything with a really quick turnaround. If you want great service and top quality design, I’d highly recommend.”
PHILIP NEAVE
Lets Grow
“Craig and the guys at UNKNWN were really helpful and professional helping me make choices on my business logo and design. I’m really happy with the design and how it’s come out. Thank you so much.”
RICHARD WALSH
Heatworx
NEXT STEP

Ready to Own Your Social Presence?

Tell us about your brand and your audience. We will build a social strategy that actually converts.

START A PROJECT

Got Questions

Frequently Asked Questions.

LinkedIn, Instagram and Facebook are the core platforms for most of our SME clients. We will advise on which platforms make commercial sense for your specific audience — not every business needs to be everywhere.
We produce short-form video and reels as part of content plans where it is appropriate. Full video production is available as part of a broader content scope.
Audience building takes time. Short-term you will see improved consistency and quality. Meaningful audience and engagement growth typically develops over three to six months of consistent, strategic activity.

Get in touch

Start a Project